Alicia’s Articles

Employee Engagement: Satisfaction is Not Enough

screenshotHave you been trying to keep your employees happy, in an attempt to keep them engaged?  Equally as important, do you suspect unsatisfied employees aren’t engaged?  Think again… Engagement can create satisfaction, but satisfaction doesn’t guarantee engagement.  In other words, you can have a completely happy & satisfied employee who is NOT engaged.

Why is that? 

  • Satisfaction measures an employee’s happiness with the current job and conditions; Engagement measures an employee’s emotional commitment to the organization, including how much effort an employee is willing to put into the work. It’s the difference between “what’s in it for me?” and “what can I do to help?”
  • Engagement creates an emotional investment, and making a difference in things you care about creates personal satisfaction.
    continued…
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Achieving Collaboration Between Employees and Leadership: Pull Me, Not Push Me

Pull Me Not Push MeMost leaders have read books, attended seminars and have ideas about how to achieve collaboration between employees and leadership – and yet still search for the answer.

Collaboration guidelines include: Articulate the business vision, Engage employees in the vision through continuous sharing, Involve employees in the business planning process, Build processes and systems into the business environment that require collaboration, Reward and recognize performance and growth, Focus on a culture of learning.

And these principles actually work!

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People Don’t Resist Change; They Resist Being Changed

Guiding change may be the ultimate test of a leader; no business survives over the long term if it can’t reinvent itself and adapt to its changing environment. But, human nature being what it is, fundamental change is often resisted by most of us until there is a crisis of sorts.  Usually, by the time leadership sees the need for change, those most affected are at the mercy of a potentially career altering situation. As a leader, leading change is both absolutely essential and seemingly difficult. The most effective leaders realize change is always happening and that change management isn’t an event with a beginning and an ending. They embrace “best practices” that can be adopted and repeated with every team and organization at any level.  Let’s just assume for the sake of this conversation that your organization is now at a point when you need to make change official.

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What Truly Engages

What Truly Engages PreviewMotivation is intrinsic, meaning we are all attracted and energized by some grander vision or dream. It varies from individual to individual and what motivates one person would not interest another. Engaging your people requires that you understand each individuals motivator, vision and goals.

As human beings, there are some obvious commonalities though:

Fear; all of us experience it. Does your environment encourage taking risks, conversations that include candor and allowing people to make mistakes and learn? Providing a safe place for people to learn and grow supports courage versus fear…

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A Successful Recipe for Accountability in Your Small Business

a successful recipe for accountability photo

Accountability is a buzzword in the business world right now. Unfortunately, most of us have a negative understanding of the word. We often use the word as if it means blame and punishment. Therefore, we attempt to avoid it. The truth is that accountability is unavoidable. In the workplace, intrinsically everyone is accountable to someone. We are accountable to our peers, managers, customers and ownership. We are also accountable to our industry.

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Disrupt Your Life!

Disrupt Your Life Photo

I have great admiration for small business owners. I love their entrepreneurial spirit, pioneering attitude, perseverance, and strength. I am lucky enough to work with them daily as their business coach.

Through my role as coach, I am honored to witness courage in so many ways. The courage to expand and grow, the courage to ask for money, the courage to go after the big account, the courage to hire and fire when needed.

If you have never been an entrepreneur or known one, these activities might not seem like a big deal. In the beginning stages, small business owners are grappling with what they feel they can do or not do. Their businesses are literally limited by their own self-perception.

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Being Creative and Encouraging Innovation In Your Business

Being Creative Preview

“Creativity can solve almost any problem. The creative act, the defeat of habit by originality overcomes everything.” George Lois

When running your own small business, we are often called to be creative and innovative. Without this ability, I have discovered it is nearly impossible to be successful, let alone stay afloat. This innovative and creative spirit is especially important to small business owners because they do not have the kind of budgets the big corporations can play with. Small business owners are required to craft new and innovative ways to get the most “bang for their buck” whether that be refurbishing old unsuccessful projects into successful ones, cutting costs without cutting corners, and of course, thinking of new ways of marketing or boosting sales.

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Being “Open for Business”

Being Open for Business Preview

I have great admiration for small business owners. I love their entrepreneurial spirit, pioneering attitude, perseverance, and strength. I am lucky enough to work with them daily as their business coach.

Through my role as coach, I am honored to witness courage in so many ways. The courage to expand and grow, the courage to ask for money, the courage to go after the big account, the courage to hire and fire when needed.

If you have never been an entrepreneur or known one, these activities might not seem like a big deal. In the beginning stages, small business owners are grappling with what they feel they can do or not do. Their businesses are literally limited by their own self-perception.

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Being Positively Practical In Your Business

With the current economy and market changes I certainly feel it is important to keep a positive attitude, be positive and focus on what’s working versus what isn’t working. I know without a doubt that this helps me stay productive, peaceful and creative which makes me better at what I do daily. I have started exercising more, praying more, meditating and reading more uplifting books just to stay in a happy centered place.

As a business coach I am recently seeing a trend with several of my small business clients who always, always maintain an admirably positive attitude. Uncharacteristically, I am seeing avoidance, procrastination and a kind of refusal to look at their business situation; however I must remark that they are maintaining a positive attitude.

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Embracing Business Crisis

Embracing Business Crisis Preview

“Without the strength to endure the crisis, one will not see the opportunity within. It is within the process of endurance that opportunity reveals itself.” – Chin-Ning Chu

Crisis is often an entry point; an opportunity to get real, tell the truth about ourselves and our business. Definition of Crisis -The moment in which we know without a doubt that if we don’t make changes with ourselves and in our business we will lose. Unfortunately, at this point we usually have already lost quite a bit, which is what makes it a crisis!

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Business is a Game

Business is a Game

As a business coach, on occasion I find it helpful to remind my clients to lighten up. I’ll say something like “It’s a game; this won’t matter on your death bed.” As business owners, it can be tempting to lose ourselves in the issue of the day, week or month. We forget that it is not a life or death situation. Okay, we could be on the verge of losing our business or maybe a really big account, but these are the moments that perspective may be our most powerful edge. Remembering that business is a game could give you the mental and emotional acuity needed to get you through the rough patches we all experience.

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Why All This Talk of Coaching Employees Rather Than Managing?

Why All This Talk Preview

Thanks to technology information is now easily available to us, and there is lots of it. With all the information available today, the manager can no longer be expected to have all the answers. On the other hand, in a coaching role, you are not expected to have all the answers. In a coaching role, you ask the questions and rely on your staff, who become the experts, to provide the information.

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Work-Life Balance – Maybe You Can’t Do Balance?

Work Life Balance Preview

Everyone wants balance. Is there such a thing? Clients hire me as a coach for this reason just as often as the clients who want more time and money.

In order to get some power and facility with this concept, let’s shift how we think about balance. We tend to think of balance in terms of equal time to equal areas in our lives. In our minds, we relate to balance this way even though we know it isn’t possible to spend equal time to equal areas in our lives. Especially, when our work (for most of us) takes up more than half of our waking hours each day.

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“Working On” Versus “Working In” Your Business

Working on versus working in your business preview

It’s time to stop working in your business as a technician and start working on your business as an owner!

Here are a few steps to get you started. Take a hard look at yourself and ask whether you are working in your business or on it.

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